Below is a list of bootstrapped B2B SaaS companies, how they landed their first customers, and how they scaled acqusition from there.
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Key Takeaways
Most Common First Customer Categories:
- Network/Friends - Leveraged founder's personal/professional connections
- Existing Customer Base - Migrated customers from previous companies
- Direct Outreach - Cold calling/emailing prospects
- Content Marketing - Technical articles that attracted customers
Most Common Scaling Categories:
- Freemium - Free tier driving upgrades to paid
- Product-Led Growth - Product experience drives expansion
- Word-of-Mouth - Organic customer referrals
- Content Marketing/SEO - Educational content and search optimization
- Integration-Led Growth - Layering onto existing tool ecosystems
Food for Thought:
- "Internal Tool → External Product" is the most successful first customer pattern - founders solve their own problem first, validate it works, then commercialize